WordPress Maintenance Plan Features
Our core services are all about removing burdens from you, the site owner, and giving you peace of mind.
Every plan includes:
- Phone & Email Support
- Site Audit
- Performance Monitoring
- Proactive Security
- WordPress Theme & Plugin Updates
- Malware Monitoring and Removal
- Daily Backups
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From Problems to Solutions
I need someone reliable!
When I need help on my website, I need someone who I can count on, someone reliable.
Your personal WordPress specialist will get to know you and your site and be on call to support you with ongoing training, troubleshooting, and small development tasks. (support hours vary according to the support plan)
Learn more about our outstanding WordPress support services.
Updating my website scares me.
I’m scared to update my website. The last time I updated something broke and I didn’t know how to fix it.
RadiateWP’s core maintenance services are designed to keep your site running 24/7. Our maintenance update process means your WordPress, themes, and plugins will be updated as needed, and plugin conflicts will be resolved for you, so you never have to worry. Premium plugins and theme frameworks are supported in the Pro and Premium plans, and many premium license fees are included at no additional cost.
I worry about website security.
I hear about websites being hacked and that makes me really nervous. What can I do to prevent this?
We take prevention seriously and stay up-to-date on the latest trends so you don’t have to. And because hackers never sleep, we continuously monitor your site, block malicious traffic, and shore up security holes.
I don’t have a contingency plan in case of a hack!
What happens if my site does get hacked?
Malware monitoring is included in every plan and is very successful in preventing attacks. However, the internet is a dangerous place and there is always the possibility of getting hacked. In the rare case where a hacker gets through our preventative measures, we coordinate the cleanup efforts with the included malware removal team and make sure that your site is restored to its previous healthy state.
I really need a “sandbox” so I can test changes to my site?
Sometimes I want to be able to “play” with some pages on my website but I don’t want the general public to see these changes. Do you have a staging site?
Our host, WPEngine provides us with a 3-stage environment that allows us to have a production, development, and staging environment for a multitude of development and testing needs. If you want to use a staging site, just let us know and we will set one up for you.
I don’t know what needs to be done.
I think there are some things that can be done to improve my site, but I don’t know where to start.
Our initial and annual site audits reveal numerous opportunities to improve security, site speed, and usability on your site. A professional WordPress developer examines your site’s code, configuration, plugins, and user experience, comparing each of these to best practices. After reviewing your Site Audit & Recommendations Report, the developer requests your approval to initiate the top priority recommendations. These recommendations serve as a roadmap to continually improve your website.
My site is so slow!
My site seems slow. What can I do to speed up my site?
We monitor site speed and response time and work to improve it steadily over time. The latest cloud and server caching techniques are employed, so you never have to mess with a caching plugin again.
Sometimes I just need technical advice!
It is so hard to make the right decision about website hosting and DNS. Do you have advice?
As a matter of fact, we can. We believe that where you host makes a difference, so we include high-performance hosting with WP Engine in every plan. WP Engine, the leader in managed WordPress hosting, helps us help you with air-tight security and the fastest WordPress servers around.
I need an “undo” button for my website?
What happens if I make a mistake when updating my website and I need to go back to an earlier version?
Backups are created daily and stored off-site. There is a very simple click button to restore feature that will allow you to roll back your site to previous versions. You might say it is like an “undo” button for your website. Having a good backup is the only way to be sure you can get back online quickly in case of a malware attack or other catastrophes.
This sounds great, but how do I get my site moved over to your service?
All incoming clients get the royal treatment with our zero-downtime migration* We take care of every aspect of moving your site to its new home at WP Engine.