You made a great decision in partnering with RadiateWP.
We are very excited to begin working with you.
But first, we want to give you a little information about your plan.
You have chosen our premier plan, the “Team Plan.” This plan includes all the comprehensive benefits from our Support Plan and elevates your service with 10 hours a month of hands-on expert site support from our team. From content updates and design, to troubleshooting and technical site improvements, we are here for you. These are your hours and we will work with you to develop a plan that meets your most pressing needs. With the “Team Plan”, our team becomes your team. This plan is perfect for clients who are invested in elevating their web presence to the next level for profitability, user experience and reach.
What if I need more help?
No problem! We are always here to help. We offer prepaid support blocks you can purchase and these support blocks do not expire. These support blocks can be treated like a “savings account” that you can dip into if you ever find yourself needing extra time. You can also save money by buying in blocks of 5 or 10 hours as the price per hour is discounted. We will always use the hours included with your monthly plan before using your support block hours.
What do I do next?
One of our team members will be in contact with you shortly. So relax, because you have us on your team now.
Managing a website is a lot! We never want your questions to go unanswered. To help with this, we have a special email address just for our clients that is monitored by our entire team. If you have any questions at all, please email us at firstname.lastname@example.org. (And don’t forget the wp. Unfortunately, we do not own the address radiate.com)