You made a great decision in partnering with RadiateWP.
We are very excited to begin working with you.
But first, we want to give you a little information about your plan.
You have chosen one of our featured plans, the “Grow Plan.” This plan is best for businesses and organizations that are ready to grow their website traffic, improve performance, and increase conversions. In addition to hosting and site maintenance, this plan includes features and tools such as a comprehensive annual site audit to provide insight and recommendations on leveraging your site to enhance your business and meet your goals. With our tools and tailored advice, we set your team on the right track to accomplish much of the work needed to see your site grow.
What if I need help?
We are always here to help! Just because support time is not included in the “Grow” plan, doesn’t mean we cannot support you. We offer prepaid support blocks that you can purchase and these support blocks do not expire. You can also save money by buying in blocks of 5 or 10 hours as the price per hour is discounted.
One thing that we always recommend to our “Grow” Plan members is that they purchase a 5-hour block of support when they begin their plan. It is common for websites that have not been updated to have some support issues the first couple of months as they are brought up to date. Having a support block in place allows us to use this support time to get your site up to speed as quickly as possible.
What do I do next?
One of our team members will be in contact with you shortly. So relax, because you have us on your team now.
Managing a website is a lot! We never want your questions to go unanswered. To help with this, we have a special email address just for our clients that is monitored by our entire team. If you have any questions at all, please email us at email@example.com. (And don’t forget the wp. Unfortunately, we do not own the address radiate.com)