On Call Support at Every Stage
Week 1
Choose a Plan
The RadiateWP Plan Picker can help you choose the right plan and take you through the quick sign up process. When you’re ready, your credit card will be charged monthly and you can cancel at any time.
Site Review
Our WordPress experts get to know your web site right away, so we can take the best possible care of it. We’ll prepare a Site Review & Recommendations Report for you to reveal the current state of your site and priorities for improvement in the following areas:
- Security
- Performance
- Theme
- Plugins
- Mobile
- User Experience
Week 2
Priority Maintenance
After you review and approve the Site Audit & Recommendations, we get your site up-to-date with the latest version of WordPress and plugin updates. We also address any Priority 1 concerns raised in the site audit report. Lower priority concerns can be addressed in the following weeks or months.
Migration
We are proud to host our clients with WP Engine, the leader in managed WordPress hosting. We take care of everything — we’ll migrate the site for you, set up your SSL (if applicable), and update your DNS records.
Week 3
Start Core Services and Support
Now your account is set up to start daily backups, weekly WordPress and plugin maintenance, and security monitoring. Plus, our WordPress specialists are now on call to support you with ongoing training, troubleshooting, and small development tasks. Some common requests include:
- Install and configure a new social share plugin
- Fix your broken Twitter widget
- Create a simple new slide graphic for your home page slider
- Replace Contact Form 7 with Gravity Forms
- Troubleshoot & reduce excessive comment spam
- Install a new favicon
